Please scroll down for answers to the most frequently asked questions. For all other inquiries, please don’t hesitate to call our office at 617-232-2663 in Brookline or at 781-326-1561 in Dedham.

Appointments

Please bring any recent X-ray or MRI films that have been taken of the involved area. Your Primary Care Physician’s office may offer to send the images to us upon your request. Additionally, have with you

  • Any other tests or records pertaining to the problem area
  • Any necessary forms.
  • Complete insurance information
  • Any completed paperwork we may have mailed you (patient forms)
  • If you are under 18 years of age, a parent/guardian will need to accompany you unless prior arrangements have been made.
  • Must bring insurance card so that we can have the number on the front as well as the contact information on the back.
  • All WC information and MVA information including claim #s. We also need the claim representative’s name, address and phone number. for workman’s comp visits, we also need  a contact name of the HR representative at your company.

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Our Brookline and Dedham offices are open from 8 AM – 5 PM, Monday through Friday. Our patient care representatives are ready to take your call 8 AM until 5 PM from Monday through Friday. For Brookline, please call 617-232-2663, and for the Dedham office, please call 781-326-1561.

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In most cases, we can see you the SAME DAY. Call our office to make an appointment and let us know if you need immediate assistance. You will be evaluated in a shorter time than going to the emergency room! If you require surgery, we can usually schedule the procedure within a week or two.

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We will try our best to accommodate you, but you may be asked to reschedule your appointment if you arrive late. If you need to reschedule for any reason prior to your appointment, please notify us at least 24 hours in advance.

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Wheelchairs are located just inside the front door. If none are available when you arrive, please notify one of our staff.

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In many cases, the answer is “yes.” Please call us to let us know you are interested in transferring your care. Request that all medical records pertaining to your surgery/treatment be sent to us. Our physicians will review your records. If transferring your care is a viable option, we will schedule an appointment for you.

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No, Meeks and Zilberfarb Orthopedics does not charge an extra facility fee. When you visit health care providers at some area hospitals, you will receive two bills, one for the physician’s services and a second one, a facility fee, from the hospital which employs the doctor. Meeks and Zilberfarb Orthopedics and Sports Medicine is a private orthopedic practice and you will never be charged an additional facility fee for office visits.

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Insurance and Payments

We accept most insurances with the exception of Fallon Healthcare, Celticare, and BMC.

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The need for a referral varies by insurance policy:

  • If your insurance card says PPO on the front, you do not require a referral.
  • If your insurance cards says HMO on the front, you will need a referral from your PCP.
  • Masshealth patients require a referral from the PCP.
  • If you are a Medicare patient, they do not require a referral but you will need to have a Primary Care Physician (PCP).
  • For best results, patients should contact their insurance company to find out whether or not they need a referral to see an orthopedic specialist before calling our office for an appointment. The insurance company phone number will be printed on your insurance card.

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Office visit co-pays are due the day of your visit. We accept cash, checks, debit and credit cards. After your claim has been submitted to your insurance company and they have paid their contracted amount, you will be billed for the remaining co-insurance or deductible. You can mail a check in the return envelope included with your statement.

If you wish to pay your balance by credit card, please call one of our offices with your account numbers, Monday through Friday from 8 AM until 5 PM. Or, you may log into the Athena patient portal and pay with your credit card anytime day or night. Click here.

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We are seeing many more health insurance plans that have yearly deductibles of $1,000, $2,500 or even $5,000 per year. To help you with your financial needs, we can set up a no-interest, monthly payment plan customized just for you. All you need to do is call one of our practice managers in Brookline (617-232-2663) or Dedham (781-326-1561) and they will create a plan to fit your budget.

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When you Workers’ Compensation claim has been authorized, we will need the following information when you call to make an appointment:

  • Your claim number;
  • The name and address of the Workers’ Compensation insurance company;
  • The claim adjustor’s full name, phone and fax numbers;
  • The date of injury;
  • Notes from another physician you may have seen regarding this injury along with any MRIs or X-rays.

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When you call for your appointment related to a motor vehicle accident, we will need the following information:

  • The claim number;
  • The name and address of the auto insurance company;
  • The claim adjustor’s full name, phone and fax numbers;
  • The date of injury;
  • Notes from another physician you man have seen regarding this accident along with any MRIs or X-rays.

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Logistics

We are located at 1101 Beacon Street in Brookline. We are approximately a mile west from Kenmore square. We are also very T accessible on the green (C) line at the HAWES stop. Take the elevator to the 5th floor.

For appointments with Dr. Zilberfarb and Dr. Dawson in Dedham, the office is located at 40 Allied Drive, Suite 102 in Dedham, MA. Take Exit 14 off Route 128 and follow the signs to Allied Drive. We are located inside the New England Baptist Outpatient Care Center, across from the Dedham Hilton.

Also, please check out our location page.

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We have plentiful metered parking outside the building at 1101 Beacon Street in Brookline. For the Dedham location, the parking is free.

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