Please scroll down for answers to the most frequently asked questions. For all other inquiries, please don’t hesitate to call our office at 617-232-2663 in Brookline or at 781-326-1561 in Dedham.

Insurance and Payments

The need for a referral varies by insurance policy:

  • If your insurance card says PPO on the front, you do not require a referral.
  • If your insurance cards says HMO on the front, you will need a referral from your PCP.
  • Masshealth patients require a referral from the PCP.
  • If you are a Medicare patient, they do not require a referral but you will need to have a Primary Care Physician (PCP).
  • For best results, patients should contact their insurance company to find out whether or not they need a referral to see an orthopedic specialist before calling our office for an appointment. The insurance company phone number will be printed on your insurance card.

We are seeing many more health insurance plans that have yearly deductibles of $1,000, $2,500 or even $5,000 per year. To help you with your financial needs, we can set up a no-interest, monthly payment plan customized just for you. All you need to do is call one of our practice managers in Brookline (617-232-2663) or Dedham (781-326-1561) and they will create a plan to fit your budget.

When you Workers’ Compensation claim has been authorized, we will need the following information when you call to make an appointment:

  • Your claim number;
  • The name and address of the Workers’ Compensation insurance company;
  • The claim adjustor’s full name, phone and fax numbers;
  • The date of injury;
  • Notes from another physician you may have seen regarding this injury along with any MRIs or X-rays.

When you call for your appointment related to a motor vehicle accident, we will need the following information:

  • The claim number;
  • The name and address of the auto insurance company;
  • The claim adjustor’s full name, phone and fax numbers;
  • The date of injury;
  • Notes from another physician you man have seen regarding this accident along with any MRIs or X-rays.

Office visit co-pays are due the day of your visit. We accept cash, checks, debit and credit cards. After your claim has been submitted to your insurance company and they have paid their contracted amount, you will be billed for the remaining co-insurance or deductible. You can mail a check in the return envelope included with your statement.

If you wish to pay your balance by credit card, please call one of our offices with your account numbers, Monday through Friday from 8 AM until 5 PM. Or, you may log into the Athena patient portal and pay with your credit card anytime day or night. Click here.

We accept most insurances with the exception of Fallon Healthcare, Celticare, and BMC.